Customer Engagement

Get feedback insights from your customers

Whether its customer retention, product optimization or brand development, its ultimately about forming a relationship with your loyal customers through controlled feedback. Have customers believing in your vision by being involved and giving useful feedback, and step beyond social media consumption to real customer engagement. Understand the emotional connections people are forming with your product, and ultimately keep your finger on the pulse of your customers as you have ongoing pulse surveys with your engaged customers.

Have conversations with customers

Present new ideas to customers to get early feedback on each stage of your development to the product roadmap and continue the real-time feedback on products as they develop.

Make engagement a continuous part of improving your business. Create your first campaign on SamePage today, and start the customer input and real-time feedback on any aspect of your business. 

Employee Engagement

Empower employees to be engaged

Engaging a modern, 21st century workforce is today's challenge where employees want to feel engaged, work with passion and help move the organization forward. Sending quarterly newsletters into already clogged inboxes and having meetings to realign the priorities and goals of teams are no longer effective. Keep the company vision visible, and align your workforce with goals and objectives by allowing employees to remain informed by progress in real-time.

Be informed by bottom-up communications

As a company grows, it comes increasingly challenging to be informed by bottom-up communications. Keep 2-way dialogue open and receive employee feedback on the business, and get actionable metrics and access to real-time employee trends.

Make engagement a continuous part of improving your business. Create your first campaign on SamePage today, and the employees who engage ARE your engaged employees. 


Feedback


 

 

• Create a public organization

   profile page that customers can

   follow and message

 

 • Integrate social media feeds

 

 • Receive problems & proposals

   in real-time from customers 

   which can be upvoted to 

   understand their real problems

 

• Trial a free engagement survey 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Engagement


Feedback +

 

• Create engagement surveys 

   on new products and features

 

• Receive feedback from

  customers in a graphical

  dashboard so you can easily see

  what matters to them about your

  product

   

• Update engaged customers on

   product progress and keep the

   conversation open

 

• List of individual organization 

   officers with individual contact 

   buttons for a more personal

   touch

 

 

 

 

 

 

 

 

 


Reach


Engagement +

 

• Promote engagement beyond

   your loyal followers to other

   SamePage users of specific

   demographics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 


Internal Comms


Engagement +

 

• Create private organizational

   pages per department for

   internal branding and employee

   engagement

 

• Each department can receive

   problems & proposals

   from employees to understand

   process problems from the

   bottom-up in real-time and

   really push business optimization

 

• Create internal campaigns on

   goals and objectives 

 

• Update employees company

   progress on goals and objectives

   in real time and keep the 

   conversation open

 

• Receive feedback from

  employees on goals and

  objectives so that they feel

  engaged and your decisions

  informed